✨ What you’ll be working on

Modivcare is hiring remote Customer Service Representatives in Arizona to support members with transportation and healthcare-related service requests. If you enjoy helping people, solving problems, and working in a structured call center environment, this work-from-home opportunity is for you.

Important: You must live in Arizona to apply.

Start Date: March 24, 2026
Schedule: Monday to Friday (24/7 contact center – flexibility required)
Pay: $15.15 per hour
Work Type: Full Time — Remote (Voice Support)

This is a voice-based remote call center role open to residents of Arizona.

What You’ll Do

• Handle high-volume inbound calls (up to 100+ calls per day)
• Assist members with transportation scheduling, changes, and cancellations
• Follow structured scripts and protocols to document conversations
• Accurately input trip and member data into systems
• Educate members about services and insurance coverage
• Escalate unresolved issues to the appropriate department
• Work across multiple systems while speaking with members

Work From Home Requirements

• Internet speed: Minimum 25 Mbps download / 5 Mbps upload (speed test proof required)
• Ability to hardwire directly to modem
• Dedicated private workspace for handling sensitive information
• Attend 100% of training on camera for the first 30 days

Requirements

• Must reside in Arizona
• High School Diploma or GED
• 6+ months customer service or contact center experience
• Ability to type 35 WPM while speaking
• Comfortable handling 100+ calls per day
• Strong English communication skills
• Basic knowledge of Microsoft Office
• Ability to multitask and work independently
• Willingness to work nights, weekends, and holidays if scheduled

Pay

$15.15 per hour

Benefits

• Medical, Dental, Vision Insurance
• 401(k) with company match
• Paid Time Off
• Paid Parental Leave
• Tuition Reimbursement
• Life Insurance & Disability coverage
• Employee discounts on retail, hotels, food, and more

Why This Role Is Great for Remote Job Seekers in Arizona

This is a stable, work-from-home customer service job with structured training, steady hours, and long-term benefits. Ideal for candidates looking for remote call center or voice support roles in Arizona.

Looking for work from home customer service jobs in Arizona? Apply now and start your remote career with Modivcare.