Technical Support Representative – Tier 2
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✨ What you’ll be working on
Side, Technical Support Representative – Tier 2, Hyderabad, Telangana, India (Remote), Full-time. The role involves handling complex enterprise customer issues, troubleshooting SSO, authentication, Microsoft 365, Google Workspace, integrations, and network connectivity, while managing support tickets and coordinating with engineering teams through Jira to resolve technical problems. The position requires 3+ years of technical support experience and flexibility to work rotational shifts; Salary details are not disclosed. Apply through the company’s official careers page / (ATS).
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