Frontline Support Specialist
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✨ What you’ll be working on
Acronis is hiring a Frontline Support Specialist for a remote role in India, requiring 3+ years of experience in technical support and software troubleshooting. Responsibilities include resolving software-related issues through email, phone and chat, assisting customers with technical queries, tracking support tickets, maintaining case records and coordinating with internal teams to ensure timely resolutions; strong written and spoken English is required. Salary details are not disclosed. Apply through the company’s official careers page / (ATS).
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