Senior Technical Support Engineer
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✨ What you’ll be working on
Josys is hiring a Senior Technical Support Engineer for a full-time hybrid role based in Bengaluru, India. The role involves handling complex Tier 2 technical issues for B2B SaaS customers, analysing logs and API responses, troubleshooting integrations, investigating bugs, and working closely with Engineering and Product teams to resolve escalations and improve product quality; candidates should have 3–7 years of relevant technical support experience, with hands-on knowledge of REST APIs, SQL, and debugging tools, and salary details are not disclosed. Apply through the company’s official careers page / (ATS).
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