✨ What you’ll be working on

We are hiring a Remote Phone Support Specialist India (FinCrime) to handle customer queries, resolve issues, and support financial crime prevention efforts in a fast-growing fintech environment.

This is a great opportunity for candidates looking for remote customer support jobs in India, especially in fintech and financial operations.

What You’ll Be Doing

• Provide customer support via phone and live chat
• Act as the voice of the company in customer interactions
• Resolve issues and escalate complex cases
• Collaborate with internal teams for faster resolution
• Improve customer support processes
• Support financial crime prevention efforts

Requirements

• Fluency in English (C1+)
• 1+ year experience in phone-based customer support
• 6+ months experience in fintech / finance / payments
• Strong communication & problem-solving skills
• Ability to explain complex issues simply
• Attention to detail & customer-first mindset
• Flexibility for night & weekend shifts

Nice to Have

• Experience in banking / financial crime
• Strong analytical skills
• Problem-solving mindset

Benefits

• Work from home flexibility
• Career growth & internal mobility
• Training & development programs
• Inclusive and global work culture

This is a great remote phone support specialist India opportunity for candidates looking to grow in fintech.

About the Company

Revolut is a leading global fintech company offering banking, payments, and financial services to millions of users worldwide.