Phone Support Specialist (FinCrime)
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✨ What you’ll be working on
We are hiring a Remote Phone Support Specialist India (FinCrime) to handle customer queries, resolve issues, and support financial crime prevention efforts in a fast-growing fintech environment.
This is a great opportunity for candidates looking for remote customer support jobs in India, especially in fintech and financial operations.
What You’ll Be Doing
- Provide customer support via phone and live chat
- Act as the voice of the company in customer interactions
- Resolve issues and escalate complex cases
- Collaborate with internal teams for faster resolution
- Improve customer support processes
- Support financial crime prevention efforts
Requirements
- Fluency in English (C1+)
- 1+ year experience in phone-based customer support
- 6+ months experience in fintech / finance / payments
- Strong communication & problem-solving skills
- Ability to explain complex issues simply
- Attention to detail & customer-first mindset
- Flexibility for night & weekend shifts
Nice to Have
- Experience in banking / financial crime
- Strong analytical skills
- Problem-solving mindset
Benefits
- Work from home flexibility
- Career growth & internal mobility
- Training & development programs
- Inclusive and global work culture
This is a great remote phone support specialist India opportunity for candidates looking to grow in fintech.
About the Company
Revolut is a leading global fintech company offering banking, payments, and financial services to millions of users worldwide.