AI Support Operations Specialist
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✨ What you’ll be working on
SafetyWing is hiring an AI Support Operations Specialist for a fully remote role, open to candidates globally. The role involves managing and improving the Intercom Fin AI support agent, refining its responses and workflows, analysing performance, testing new features, improving customer handoffs and working with Product, Engineering and Compliance teams; hands-on experience with Intercom Fin, AI support tools and technical integrations is required. Employment type and salary details are not disclosed. Apply through the company’s official careers page / (ATS).
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