Customer Service Specialist
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✨ What you’ll be working on
Greenlight is hiring a Customer Service Specialist for a full-time hybrid role based in Bengaluru, Karnataka, India, with no fixed weekly office requirement. The role involves handling email-based customer support tickets related to accounts, payments and disputes, conducting identity verification and document checks, investigating issues, escalating fraud-related cases, and maintaining accurate records while meeting service quality targets; candidates should have strong English communication, customer service and problem-solving skills, with financial services or CRM experience preferred. The shift is 6:30 PM to 3:30 AM IST, including overnight and weekend work. Salary details are not disclosed. Apply through the company’s official careers page / (ATS).
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