Recurring Care Specialist
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✨ What you’ll be working on
You’ll coordinate recurring home-care visits between patients, nurses, and specialty pharmacies. The work involves handling scheduling, calls, messages, documentation, and a steady flow of patient-care requests.
WHAT YOU’LL DO
- Schedule and confirm 10–30 nursing visits during each shift
- Handle around 40 Zendesk tickets and up to 30 inbound calls per shift
- Coordinate care details with patients, nurses, and specialty pharmacies
- Collect and upload the required visit documentation
- Work with internal teams to improve processes and day-to-day operations
WHAT WE’RE LOOKING FOR
- At least 1 year of experience with medical scheduling
- Strong organization, problem-solving, and time-management skills
- Clear and empathetic communication and customer service skills
- Comfortable working across multiple technology platforms
- Able to work independently while staying connected with a remote team
KEY DETAILS
- Location: United States
- Work arrangement: Fully Remote
- Employment type: Full-Time, 40 hours per week
- Experience: 1+ years of medical scheduling experience
- Salary: $48,000 – $50,000 per year
SOURCE
Original job posting: Float Health Careers